I'm having the exact same issue - Moved from Exchange to Exchange Online/365 and I can't remove the old account from Outlook for Mac 2011 (using Settings / Accounts / Delete). Outlook crashes every time. Same if I go into Work Offline mode, unfortunately. After some googling, I found this link to manually remove the account:. Shut down Outlook. Delete the folder /Documents/Microsoft User Data/Office 2011 Identities/Main Identity and its subfolders. This will remove everything from outlook, so if you have more than the 1 account set up, they will all be deleted.
2How to Recover Deleted Outlook Emails from Its Server. Even if you don’t find any files in your Deleted Items folder, you can still recover deleted items When you add an email account to Outlook, a local copy of your information is stored on your computer. This copy, called Outlook Data File (.pst). May 15, 2018 - Test Groups location in People section of Outlook. To delete the contact group, highlight the desired group and click the Delete option from.
But it's a clean start. Worked for me, as I only had the old Exchange account(s) so they all needed to be deleted anyway. Then add the O365 account back, or even better, download the new version of Outlook for Mac (2015) and use it. Hope this helps.
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Here's the issue I had. Two accounts because we migrated to Office365. Tried to remove the old account and Outlook (2011) crashed. From then on, every time I'd try to remove the account, Outlook would crash.
My plan was to make a pst backup, and just manually remove all account info via squall's method above, but at the end of creating the pst file, Outlook crashed again. This automatically prompted the Microsoft Database Recovery Tool to open, and it recreated her entire profile.
After this tool ran its course, I was able to delete the old email account without issue (I put Outlook in offline mode to delete the account, just in case).